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Core product

Workflow signals — System-generated facts about how work moves on your Mac: which application is in focus, when focus changes, how long sessions last, and the order and timing of switches between apps. They do not include document contents, message text, screenshots, or keystrokes. See Workflow signals. Friction Score — A single 0–100 index summarising structural friction across four dimensions (TFI, SCI, CSD, WDA). It reflects process and tool overhead, not individual performance. See How the Friction Score works. Friction Pulse — Early, single-signal observations in the conversational interface before the Pattern Engine has enough confidence to publish a full Friction Score. Pulses state what was directly observed without claiming a stable pattern. Diagnostic — The paid 30-day observation window that produces a complete Friction Score, dimension breakdown, and operational report. See The Diagnostic. Workspace — One observation context (typically one person’s Mac and workflow). Plans differ by how many workspaces you can run. See Pricing & plans.

Dimensions (abbreviations)

TFI — Tool Fragmentation Index — How spread a class of work is across many applications versus a tight toolset. SCI — Sequence Consistency Index — How repeatable the order of steps is for comparable work. CSD — Context Switch Density — How often focus changes in quick succession (a proxy for coordination and interruption load). WDA — Workflow Duration Anomaly — Sessions that run materially longer than your baseline for comparable work.

In-app concepts

Pattern Engine — The component that turns workflow signals into dimension scores and a composite Friction Score, subject to the confidence gate. Confidence gate — Vantic IQ does not show a headline Friction Score until enough representative workflow instances and dimension coverage are available; until then you see Friction Pulse-style observations instead. Context Hints — Optional plain-language notes you add about role, priorities, and pain points. They frame conversational answers; they do not change how the Friction Score is calculated. See Add context hints. Privacy Hub — In-app controls for application exclusions, time-window exclusions, deletion, and pausing observation. See Privacy Hub.

Graceful Web Redirect

When a question needs live or external facts (for example public pricing, regulations, or vendor status), the conversational interface may answer with a normal web link and a short summary so you can verify the source yourself instead of relying on a guessed-in-the-moment answer. See Using the chat.