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Core product

Workflow signals — System-generated facts about how work moves on your Mac: which application is in focus, when focus changes, how long sessions last, and the order and timing of switches between applications. They do not include document contents, message text, screenshots, or keystrokes. See What Vantic Detects. Friction Score — A single 0–100 index summarising structural friction across four dimensions (Tool Fragmentation, Workflow Consistency, Context Switching, Workflow Duration). It reflects process and tool overhead, not individual performance. See How the Friction Score works. Friction Pulse — Early, single-signal detections in the conversational interface before the Pattern Engine has enough confidence to publish a full Friction Score. Pulses state what was directly detected without claiming a stable pattern. Appears during Days 1–4 of the accrual window. Diagnostic — See The Diagnostic. Distinct from the Operating Assessment (below). Operating Assessment — Contains eight sections: header, ROI hero, KPI row, temporal heatmap, top three patterns, weekly trend, ROI calculation box, and footer. Opens in your browser as a self-contained HTML file; save as PDF via File → Print. See Your Operating Assessment. ROI Estimate — The estimated recoverable time cost in AUD that leads the Operating Assessment. Derived from your hourly rate (provided or sector median) × recoverable hours from High and Critical confidence patterns only. Always displayed with a full assumption line. Not a verified savings figure. “Based on the [rate provided / sector median estimate] and the workflow patterns detected, approximately $X in recoverable time per month.” Device install — One registered macOS client under the account’s install cap. Plans differ by install cap (Diagnostic 1 / Starter 1 / Growth up to 10). See Pricing & plans.

Product surfaces

Canonical buyer-facing names (Brand-Positioning §16). Use exactly — do not rename. Tier tags mark entitlement. Diagnostic-window continuous feeds (Weekly Friction Brief, Deviation Banner, and related Starter+ strips) are not Diagnostic features; the Billable Hour Map is available on all tiers in the form below. Billable Hour Map — The panel showing dollar estimate, peak friction window, ranked friction areas, and the tool handoffs driving them. Available on all tiers; continuously updated with deviation tracking, weekly briefs, and AI-tool metrics on Starter and Growth. On Diagnostic, it shows a single ROI-anchored view tied to the day-14 Operating Assessment, not a continuously updated feed. See The Diagnostic. Weekly Friction Brief — The Monday read on what changed and what it cost (Starter, Growth). Deviation Banner — A persistent “what changed since last week” strip: the shift, the dollar impact, the handoffs behind it (Starter, Growth). Monday Morning Operating Leak — The default Monday view: the single biggest leak, what it costs, where to act first (Starter, Growth). Pattern Label — An optional user-authored nickname for a friction dimension (Tool Fragmentation, Workflow Consistency, Context Switching, or Workflow Duration), shown alongside that dimension’s live description when set (Starter, Growth). Governance Receipt — Exportable proof of what was processed, hashed, excluded, and stored, and that no raw content was stored or transmitted (Growth). In Privacy Hub the control is labelled Export compliance receipt under Compliance receipt. Organisation view — The owner’s aggregate read across up to 10 installs (Growth; Brand-Positioning §16). Not yet available in-app — roadmap in Pricing_Tiers until shipped. AI-visibility surfaces — Starter+ entitlement covering the AI tools bundle category, AI tool fragmentation card, and category time distribution in the shell. See AI visibility. Improvement streak — On the Weekly Friction Brief, consecutive weeks where the Friction Score improved (lower score). The label appears only once the streak reaches two weeks, in the form N-week improvement streak (for example, 2-week improvement streak). A worsened week resets the count; an unchanged week leaves it as-is (Starter, Growth). Rolling assessment re-export — On-demand export of a rolling assessment from the Billable Hour Map. When the report is ready, the control is labelled Export assessment. Uses a 30-day rolling window (still requiring enough distinct observed days before export is allowed). Distinct from the Diagnostic one-time Export Operating Assessment control (Starter, Growth). See Your Operating Assessment. Proactive suggestion — A short suggestion shown in the empty chat state (not on Monday, when the Monday Morning Operating Leak takes that space). Drawn from a native suggestion body when available, otherwise a deviation- or handoff-based prompt to ask about the week’s friction (Starter, Growth). See Using the chat.

Dimensions

Tool Fragmentation — How spread a class of work is across many applications versus a tight toolset. Workflow Consistency — How repeatable the order of steps is for comparable work. Context Switching — How often focus changes in quick succession (a proxy for coordination and interruption load). Workflow Duration — Sessions that run materially longer than your baseline for comparable work.

In-app concepts

Pattern Engine — The component that turns workflow signals into dimension scores and a composite Friction Score, subject to the confidence gate. Confidence gate — Vantic IQ does not publish the composite Friction Score until enough representative workflow instances and dimension coverage are available; until then you may see Friction Pulse-style signals instead. Temporal Heatmap — The day × hour grid in the Operating Assessment showing where friction concentrates across the working week. Rows are hours (8am–4pm); columns are days (Monday–Sunday). Darker cells indicate higher context-switching density in that slot. Context Hints — Optional plain-language notes you add about role, priorities, and pain points. They frame conversational answers; they do not change how the Friction Score is calculated. See Add context hints. Privacy Hub — In-app controls for application exclusions, time-window exclusions, deletion, and pausing signal detection. See Privacy Hub.

Graceful Web Redirect

When a question needs live or external facts (for example public pricing, regulations, or vendor status), the conversational interface may answer with a normal web link and a short summary so you can verify the source yourself instead of relying on a potentially outdated answer. See Using the chat.