The Diagnostic

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What the Diagnostic is

Diagnostic list price: Full plan table: Pricing & plans. The Diagnostic is a workflow signal window that produces a complete Friction Score, a dimension-level breakdown, and a plain-language report of the workflow patterns driving your score. It is not a trial. A trial implies limited access to something you have not yet paid for. The Diagnostic is a paid deliverable with a defined scope that answers one question: Where is your business losing time — and how much is it costing you? Starter and Growth list prices and device install caps are on Pricing & plans. Checkout, invoices, and any promotional pricing are on vanticlab.com/pricing; that is the source of truth at purchase time.

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In the app during the window

Throughout the window you also see the Billable Hour Map in the app — dollar estimate, peak friction window, ranked friction areas, and the tool handoffs driving them. On Diagnostic this is a single ROI-anchored view tied to the day-14 Operating Assessment, not the continuously updated Starter/Growth feed (Brand-Positioning §16). Continuous surfaces such as the Weekly Friction Brief, Deviation Banner, Monday Morning Operating Leak, Pattern Labels, and AI-visibility surfaces remain Starter and Growth only. The exported Operating Assessment (below) is the formal deliverable at . The Billable Hour Map is the live panel you use while the window runs.

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What you receive

Your Operating Assessment becomes available at of active signal detection. The full report contains:

1. ROI hero — Estimated recoverable time cost in AUD, leading the report. Always shown with the full assumption line.
2. KPI row — Overall Friction Score, peak friction window, pattern count, detection days.
3. Temporal heatmap — Friction concentration by day and hour (Mon–Sun, 8am–4pm).
4. Top 3 patterns — Ranked by score, plain-language descriptions, band labels.
5. Weekly trend — Four-week Friction Score trajectory.
6. ROI calculation box — Arithmetic: recoverable hours × hourly rate = monthly cost, vs Starter subscription.
7. Footer — VanticLab branding, legal entity, contact.

The report exports as a self-contained HTML file that opens in your browser. From there, File → Print → Save as PDF. See Your Operating Assessment for the full structure and ROI framing details.

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Conversion credit

If you continue to a Starter or Growth subscription within 7 days of Day 14 (Diagnostic completion), the Diagnostic fee is applied to your first invoice. This is not a discount. It is an acknowledgement that the Diagnostic is paid proof — and that the decision to subscribe should follow from what it found, not precede it.

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Why Vantic starts here

Most software asks for ongoing commitment before you have evidence. Vantic inverts this. The window also establishes a baseline — every subsequent Friction Score is measured against it, so you see patterns as movement over time, not a single snapshot.

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