Vantic IQ is not observing
Symptom: The menu bar icon is pulsing but no Friction Pulse has appeared after 24 hours, or the conversational interface says observation has not started. Most likely cause: Accessibility permission was not granted, or was revoked after installation. Fix: Go to Apple menu → System Settings → Privacy & Security → Accessibility. Check whether Vantic IQ is in the list and toggled on. If it is absent, relaunch Vantic IQ — the permission prompt will reappear. If it is toggled off, toggle it on and confirm with your Mac password. Vantic IQ will not observe without this permission. There is no alternative pathway.Friction Score has not appeared after 5 days
Symptom: More than 5 days since installation but no Friction Score available. Possible causes: Atypical first week. Travel, unusually light Mac use, or a non-representative calendar means the Pattern Engine has not seen enough of your normal working patterns. Continue using Vantic normally — confidence builds from representative repetition, not just elapsed time. Insufficient workflow repetition. The Pattern Engine requires a minimum number of instances of a recognisable pattern before a dimension reaches confidence. If your first week was unusually varied or non-routine, it will take longer. Too many apps excluded. If you have excluded a large number of applications, the signal pool may be too narrow to find patterns. Check your exclusions in the Privacy Hub and re-enable any that do not need to be excluded. After 7 days with fewer than 2 dimensions at confidence, Vantic surfaces a message and invites you to ask it about operational patterns in your sector while observation continues.The conversational interface is not responding
Symptom: Messages sent to the assistant receive no response or an error. Most likely cause: The device is offline or the connection to the Claude API has been interrupted. Fix: Check your internet connection. Observation and pattern detection continue locally while offline, but the conversational interface requires an active connection. Once your connection is restored the interface resumes normally. If the issue persists with an active connection, quit and relaunch Vantic IQ from the menu bar.Observation paused unexpectedly
Symptom: The menu bar icon is dimmed and the interface shows observation as paused, but you did not pause it. Most likely cause: Accessibility permission was reset by a macOS update or system change. Fix: Follow the same steps as Vantic IQ is not observing above to re-grant Accessibility permission. macOS occasionally resets Accessibility permissions after system updates — this is a macOS behaviour, not a Vantic IQ issue.The Privacy Hub shows bundle IDs I don’t recognise
Note: Vantic IQ stores application bundle IDs — technical strings likecom.microsoft.Excel rather than app display names. Some bundle IDs are not immediately recognisable even for apps you use regularly.
If you see a bundle ID you cannot identify, you can exclude that application from further observation or delete its historical events from the Privacy Hub without any impact on your Friction Score.