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Vantic IQ detects workflow signals from your Mac via the macOS Accessibility API: which application is in focus, when focus changes, how long you spend in each application, and the sequence and timing of transitions between applications. That is the complete scope.It does not see screen content, typed text, email bodies, document contents, file contents, or anything inside the applications you use. There is no content pathway — this is an architectural constraint, not a setting.
No. Screen recording is not a capability Vantic IQ has or requests. The Accessibility permission it uses detects which applications are active — not what is displayed in them, not what you type, not any screenshot or recording of your display. Screen recording is explicitly prohibited at the architectural level.
No. Some tools watch what you do. Vantic IQ detects the structure of how work flows — which applications are active, in what order, for how long — not the content of that work. It cannot see your screen, read your files, or intercept what you type. The architecture has no content pathway. This is not a setting that is switched off; it is a structural constraint built into the system from the start.
The Friction Score is a single number from 0 to 100 that summarises the intensity of structural overhead in your workflows. It combines four independently calculated dimensions:
  • Tool Fragmentation: How spread a workflow is across many applications
  • Workflow Consistency: How repeatable the order of steps is run to run
  • Context Switching: How often focus changes in rapid succession
  • Workflow Duration: Sessions that run materially longer than your baseline
A high Friction Score reflects process and tool overhead — not individual performance. See How the Friction Score works.
Content capture reads what you do — what you type, what is on your screen, what documents contain. Workflow signals are structural — timing patterns, switching sequences, session durations, application identifiers. Vantic derives all of its intelligence from structure. It does not need to know what you are doing to understand how your work flows.
Vantic IQ will not surface a Friction Score until the Pattern Engine has sufficient confidence — a minimum number of workflow instances, with enough dimensions crossing a reliability threshold. This typically takes 3–5 days of normal use. If your first week was atypical — unusually busy, unusually quiet, or you were travelling — it may take longer. Continue working normally and the score will arrive when the signal is ready.During the accrual window you will see Friction Pulse signals in the conversational interface — single factual signals that show the product is working without making a pattern claim.
The ROI estimate in your Operating Assessment is calculated from two inputs:
  1. Your hourly rate — provided during onboarding, or the sector median for your vertical if you left the field blank. When the sector median is used, it is labelled “sector median estimate” throughout the report.
  2. Recoverable hours — identified from patterns at High or Critical confidence (Friction Score of 60 or above). Moderate and Low confidence patterns are excluded from the dollar figure.
The calculation is: recoverable hours × hourly rate, projected monthly. A conservative estimate of 15 minutes per day of friction overhead per qualifying pattern is applied.Mandatory framing: “Based on the [team rate provided / sector median estimate] and the workflow patterns detected, approximately $X in recoverable time per month.”This is an estimate, not a verified savings figure. All assumption inputs — rate used, pattern count and confidence scope, detection window, and calculation methodology — are always visible in the report. The ROI figure is more credible with its assumptions visible, not less.See Your Operating Assessment for the full framing and report structure.
Vantic IQ detects any application active on your Mac via the macOS Accessibility API. It is not limited to a specific list of supported apps and does not require any integration or setup within the apps you use. Password managers, banking applications, and system credential prompts are automatically excluded regardless.
No. Vantic IQ runs as a lightweight menu bar process. Pattern detection is on-device and processes only timing and sequence signals — the CPU footprint is negligible under normal use.
Signal detection and pattern detection run locally and do not require an internet connection. A connection is required to sync derived scores to the cloud and to use the conversational interface (which calls the AI provider API). If you are offline, Vantic continues detecting and syncs when your connection is restored.
Vantic IQ will not surface a Friction Score until the Pattern Engine has sufficient confidence — a minimum number of workflow instances, with enough dimensions crossing a reliability threshold. This typically takes 3–5 days of normal use. If your first week was atypical — unusually busy, unusually quiet, or you were travelling — it may take longer. Continue working normally and the score will arrive when the signal is ready.During the accrual window you will see Friction Pulse signals in the conversational interface — single factual signals that show the product is working without making a pattern claim.
A high score means your current workflow patterns generate significant structural overhead. It is not a reflection of how hard you or your team work — it reflects the efficiency of the processes and tools around your work. A high score is the diagnosis. What you do with it is the outcome.
No. Vantic IQ does not detect keystrokes under any circumstances. The Accessibility permission it uses does not expose keyboard input, and the application does not request any permission that would.
No. Vantic IQ detects that an email application is active and for how long, but cannot read the content of that application. It has no access to email content, document content, file contents, or any other readable data within the applications you use.
Window titles can carry incidental meaning, so Vantic hashes them at the point of capture using SHA-256. The original value is discarded immediately. What is retained is the hash — usable only for detecting repetition and continuity, not for reading what the title said.
Yes. All workflow signal data is stored on Vantic’s Supabase infrastructure hosted on AWS in Sydney, Australia (ap-southeast-2). AI processing in the conversational interface may use servers outside Australia with Australian Privacy Principles-aligned safeguards — see the Privacy Policy for the binding description.
Yes, at any time. The Privacy Hub lets you delete workflow signal events from the last hour, the last day, or entirely. Account deletion permanently removes all data including Friction Score patterns, Context Hints, and audit records. Deletion is immediate and cannot be reversed.
Raw workflow signal events are deleted automatically after 90 days regardless of subscription status. Friction Score patterns persist until you explicitly delete them via the Privacy Hub or close your account.Closing your account permanently removes all data — workflow signal events, Friction Score patterns, Context Hints, and audit records. You can do this before, during, or after cancellation. It cannot be reversed.Go to Preferences → Account → Delete Account, or email s.attwood@vanticlab.com. You do not need to wait for the end of your billing period to delete your data — deletion via the Privacy Hub or account close is available at any time. See Privacy Hub and Data & retention.
It is not a free trial — it is a concrete deliverable with a defined scope. If you continue to Starter or Growth within 7 days of completing your Diagnostic, the fee is applied to your first invoice.
Annual billing on Starter and Growth plans charges 10 months upfront. The remaining 2 months are included — equivalent to approximately a 16.7% discount compared to monthly billing.
Email s.attwood@vanticlab.com for any question about your account, your data, billing, or the product.