Is Vantic IQ monitoring me?
Is Vantic IQ monitoring me?
No. Monitoring implies watching what you do. Vantic IQ observes the structure of how work flows — which applications are active, in what order, for how long — not the content of that work. It cannot see your screen, read your files, or intercept what you type. The architecture has no content pathway. This is not a setting that is switched off; it is a structural constraint built into the system from the start.
What is the difference between workflow signals and content monitoring?
What is the difference between workflow signals and content monitoring?
Content monitoring reads what you do — what you type, what is on your screen, what documents contain. Workflow signals are structural — timing patterns, switching sequences, session durations, app identifiers. Vantic derives all of its intelligence from structure. It does not need to know what you are doing to understand how your work flows.
Does Vantic IQ work with my specific apps?
Does Vantic IQ work with my specific apps?
Vantic IQ observes any application active on your Mac via the macOS Accessibility API. It is not limited to a specific list of supported apps and does not require any integration or setup within the apps you use. Password managers, banking applications, and system credential prompts are automatically excluded regardless.
Will it slow down my Mac?
Will it slow down my Mac?
No. Vantic IQ runs as a lightweight menu bar process. Pattern detection runs locally but processes timing and sequence data — not video, audio, or screen content. Battery and CPU impact is negligible under normal use.
Does Vantic IQ need an internet connection?
Does Vantic IQ need an internet connection?
Observation and pattern detection run locally and do not require an internet connection. A connection is required to sync derived scores to the cloud and to use the conversational interface (which calls the Claude API). If you are offline, Vantic continues observing and syncs when your connection is restored.
Why hasn't my Friction Score appeared yet?
Why hasn't my Friction Score appeared yet?
Vantic IQ will not surface a Friction Score until the Pattern Engine has sufficient confidence — a minimum number of workflow instances observed, with enough dimensions crossing a reliability threshold. This typically takes 3–5 days of normal use. If your first week was atypical — unusually busy, unusually quiet, or you were travelling — it may take longer. Continue working normally and the score will arrive when the signal is ready.During the accrual window you will see Friction Pulse observations in the conversational interface — single factual signals that show the product is working without making a pattern claim.
My Friction Score seems high. Is that bad?
My Friction Score seems high. Is that bad?
A high score means your current workflow patterns generate significant structural overhead. It is not a reflection of how hard you or your team work — it reflects the efficiency of the processes and tools around your work. A high score is the diagnosis. What you do with it is the outcome.
Can Vantic IQ see what I'm typing?
Can Vantic IQ see what I'm typing?
No. Vantic IQ does not observe keystrokes under any circumstances. The Accessibility permission it uses does not expose keyboard input, and the application does not request any permission that would.
Can Vantic IQ see my emails or documents?
Can Vantic IQ see my emails or documents?
No. Vantic IQ observes that an email application is active and for how long, but cannot read the content of that application. It has no access to email content, document content, file contents, or any other readable data within the applications you use.
What happens to window titles?
What happens to window titles?
Window titles can carry incidental meaning, so Vantic hashes them at the point of capture using SHA-256. The original value is discarded immediately. What is retained is the hash — usable only for detecting repetition and continuity, not for reading what the title said.
Is my data stored in Australia?
Is my data stored in Australia?
Core Vantic IQ operational data is stored in Australia (AWS
ap-southeast-2, Sydney), as described in the Privacy Policy. AI-assisted answers in the chat may use processors outside Australia; where that happens, the Privacy Policy describes the safeguards. Those two statements answer different layers (durable storage vs transient AI processing) — read the policy as the source of truth for both.Can I delete my data?
Can I delete my data?
Yes, at any time. The Privacy Hub lets you delete workflow signal events from the last hour, the last day, or entirely. Account deletion permanently removes all data including Friction Score patterns, Context Hints, and audit records. Deletion is immediate and cannot be reversed.
What is the Diagnostic and is it a free trial?
What is the Diagnostic and is it a free trial?
The Diagnostic is a paid 30-day observation window that produces a complete Friction Score and operational report. It is not a free trial — it is a concrete deliverable with a defined scope. If you continue to Starter or Growth within 7 days of completing your Diagnostic, the fee is applied to your first invoice.
How does annual billing work?
How does annual billing work?
Annual billing on Starter and Growth plans charges 10 months upfront. The remaining 2 months are included — equivalent to approximately a 16.7% discount compared to monthly billing.
How do I cancel or get support?
How do I cancel or get support?
Email sam@vanticlab.com for any question about your account, your data, billing, or the product.