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What it does

When you opt in to sector benchmarking, Vantic IQ displays your Friction Score alongside a contextual baseline range for your industry vertical. Instead of seeing “your Friction Score is 61” in isolation, you see how that sits relative to the typical range for HR and recruitment businesses, or people operations teams, or professional services firms of similar size. Context changes how you act on a number. A score of 61 in a sector where the typical range is 40–55 tells you something different from the same score where 65 is common.

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How baselines are built

At launch, sector baselines are curated ranges derived from Vantic’s synthetic event engine — a validation system that generates constitutionally compliant workflow event streams across representative workflow types. These baselines are informed by the peer-reviewed SME research that underpins the Friction Score methodology. As real customer data accumulates, synthetic baselines are progressively replaced with anonymised cohort data from actual Vantic deployments in your sector. The displayed range updates as the underlying data improves.

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Opt-in only

Sector benchmarking is not enabled by default. Enable or disable it at any time from Settings → Benchmarking. Your data is not contributed to the cohort pool solely because benchmarking is enabled — participation in the aggregated cohort is a separate, explicit consent decision.

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What benchmarking does not do

Benchmarking is contextual presentation only. It does not change your Friction Score, affect how the Pattern Engine calculates your dimensions, or alter any recommendations Vantic surfaces. The benchmark sits alongside your score — it is not an input to it. No individual company’s score is accessible to anyone else. The ranges displayed are aggregated across multiple deployments in your sector.

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Early-stage baselines

In Vantic’s first months, some sectors will have fewer real-data deployments than others. Where the cohort is too small to be statistically meaningful, Vantic displays the synthetic baseline and notes that it is derived from modelled data rather than a live cohort. This improves as the customer base grows.