The overall score
Your Friction Score (0–100) is a composite of four dimensions. It represents the intensity of structural friction in your workflows — not performance, not output quality. A high score means your current processes generate unnecessary overhead. That overhead is visible, measurable, and addressable.| Range | Band | What to do |
|---|---|---|
| 0–29 | Low | No urgent action needed. Monitor for drift. |
| 30–59 | Moderate | Review the top one or two contributing patterns. |
| 60–79 | High | Prioritise the highest-scoring dimension this week. |
| 80–100 | Critical | Treat as urgent. The top pattern is costing material time. |
The dimension breakdown
Each of the four dimensions has its own score. The breakdown tells you where the overall score is coming from — which dimensions are driving it and which are stable. A high overall score driven by one dominant dimension (for example, very high CSD with low TFI and SCI) is a different problem from a score driven equally across all four. The former has a specific cause. The latter suggests broader structural issues.Named workflow descriptions
Vantic translates dimension signals into specific, named workflow descriptions. “Your Finance → Spreadsheet → Finance switching pattern on Tuesday mornings is your highest friction signal” is more useful than “your CSD is 72.” When you see a named pattern, that is the place to start. Ask Vantic what it knows about that specific workflow — duration, frequency, which days it concentrates, whether it appears to have changed recently.Recommended next steps
Recommendations appear in the conversational interface alongside the Diagnostic findings. Each recommendation:- Names the specific pattern it addresses
- Describes the structural change that would reduce friction
- Requires your approval before anything is actioned
Tracking change over time
Once you act on a recommendation, Vantic continues observing the same workflow area. If the structural change reduced friction, the dimension score will move. If it did not, or if friction returned, that will appear in subsequent scores. This is the mechanism that makes ongoing subscription useful: not a new report every 30 days, but a continuous view of how your operational efficiency is moving.Using the chat
Pre- vs post-confidence behaviour, AI scope, and external facts.
Add context hints
Help Vantic frame its findings more precisely to your role and priorities.