Signing in
Vantic IQ uses passwordless authentication.- Google — the primary option. Tap Continue with Google on the sign-in screen.
- Magic link — enter your email and Vantic sends a sign-in link. No password required.
Your profile
Your profile holds the five fields from onboarding: name, business name, sector, team size, and (if provided) the optional friction area description. Update any of these at any time from Preferences → Profile. Sector and team size affect how Vantic contextualises your Friction Score and how the conversational interface frames sector-specific knowledge. Updating your sector changes the context for new conversations — it does not retroactively affect your Friction Score history.Context Hints
Context Hints are a plain-text field in Preferences → Context Hints where you describe your role, priorities, and recurring pain points. Vantic loads this at the start of every session and uses it to frame insights more precisely. Context Hints are limited to 500 characters. They can be edited or cleared at any time. Clearing them does not affect your Friction Score or stored patterns. Context Hints are conversational context only — they never feed the Pattern Engine and do not affect how your Friction Score is calculated. See Add context hints for guidance on writing them effectively.Pausing observation
Click the Vantic IQ menu bar icon and select Pause Context Collection. The icon dims. No workflow signals are collected while paused. To resume, click the menu bar icon and select Resume. Pausing does not affect existing data, scores, or Context Hints.Cancelling your subscription
Contact sam@vanticlab.com to cancel. Your subscription remains active until the end of the current billing period. What happens to stored data after that point is set out in the Privacy Policy (including any processing outside Australia). If you want data removed on your own timeline, use the Privacy Hub or request full account deletion — you do not need to wait for an informal retention window described here.Closing your account
Account deletion permanently removes all data: workflow signal events, Friction Score patterns, Context Hints, audit records, and your profile. It cannot be reversed. Go to Preferences → Account → Delete Account, or contact sam@vanticlab.com.Data & retention
What is stored, where, and for how long — including post-cancellation.