> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vanticlab.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Glossary

> Short definitions for terms used across Vantic IQ product help.

export const diagnosticGlossaryWindowLine = `The paid ${diagnosticWindowLabel} window that produces a complete Friction Score, dimension breakdown, and Operating Assessment.`;

export const diagnosticGlossaryReportLine = `The exportable document generated at ${diagnosticExportDayLabel} of active signal detection.`;

## Core product

**Workflow signals** — System-generated facts about how work moves on your Mac: which application is in focus, when focus changes, how long sessions last, and the order and timing of switches between applications. They do not include document contents, message text, screenshots, or keystrokes. See [What Vantic Detects](/concepts/what-vantic-detects).

**Friction Score** — A single 0–100 index summarising structural friction across four dimensions (Tool Fragmentation, Workflow Consistency, Context Switching, Workflow Duration). It reflects process and tool overhead, not individual performance. See [How the Friction Score works](/concepts/how-the-friction-score-works).

**Friction Pulse** — Early, single-signal detections in the conversational interface before the Pattern Engine has enough confidence to publish a full Friction Score. Pulses state what was directly detected without claiming a stable pattern. Appears during Days 1–4 of the accrual window.

**Diagnostic** — {diagnosticGlossaryWindowLine} See [The Diagnostic](/get-started/diagnostic). Distinct from the *Operating Assessment* (below).

**Operating Assessment** — {diagnosticGlossaryReportLine} Contains eight sections: header, ROI hero, KPI row, temporal heatmap, top three patterns, weekly trend, ROI calculation box, and footer. Opens in your browser as a self-contained HTML file; save as PDF via File → Print. See [Your Operating Assessment](/guides/operating-assessment).

**ROI Estimate** — The estimated recoverable time cost in AUD that leads the Operating Assessment. Derived from your hourly rate (provided or sector median) × recoverable hours from High and Critical confidence patterns only. Always displayed with a full assumption line. Not a verified savings figure. "Based on the \[rate provided / sector median estimate] and the workflow patterns detected, approximately \$X in recoverable time per month."

**Device install** — One registered macOS client under the account’s install cap. Plans differ by install cap (Diagnostic 1 / Starter 1 / Growth up to 10). See [Pricing & plans](/get-started/pricing).

***

## Dimensions

**Tool Fragmentation** — How spread a class of work is across many applications versus a tight toolset.

**Workflow Consistency** — How repeatable the order of steps is for comparable work.

**Context Switching** — How often focus changes in quick succession (a proxy for coordination and interruption load).

**Workflow Duration** — Sessions that run materially longer than your baseline for comparable work.

***

## In-app concepts

**Pattern Engine** — The component that turns workflow signals into dimension scores and a composite Friction Score, subject to the confidence gate.

**Confidence gate** — Vantic IQ does not publish the composite Friction Score until enough representative workflow instances and dimension coverage are available; until then you may see Friction Pulse-style signals instead.

**Temporal Heatmap** — The day × hour grid in the Operating Assessment showing where friction concentrates across the working week. Rows are hours (8am–4pm); columns are days (Monday–Sunday). Darker cells indicate higher context-switching density in that slot.

**Friction Index** *(internal/technical term)* — The internal methodology that aggregates individual dimension scores into a composite value. Not shown to customers. The customer-facing metric is the Friction Score (0–100). The internal engineering scale (0.0–1.0 per pattern) is distinct from both and not surfaced in any customer-facing output.

**Context Hints** — Optional plain-language notes you add about role, priorities, and pain points. They frame conversational answers; they do not change how the Friction Score is calculated. See [Add context hints](/guides/add-context-hints).

**Privacy Hub** — In-app controls for application exclusions, time-window exclusions, deletion, and pausing signal detection. See [Privacy Hub](/privacy-data/privacy-hub).

<span id="graceful-web-redirect" />

## Graceful Web Redirect

When a question needs live or external facts (for example public pricing, regulations, or vendor status), the conversational interface may answer with a normal web link and a short summary so you can verify the source yourself instead of relying on a potentially outdated answer. See [Using the chat](/guides/using-the-chat).